Our commitment to your privacy.
This Privacy Policy describes how Thalita Leite, TL Curl Care, and related Thalita Leite services collect and process personal information. By using our website, submitting a form, purchasing products, joining our email list, booking an appointment, or contacting us, you agree to the practices described below.
Please note: This policy is provided for website transparency and should be reviewed by a qualified legal professional before publishing, especially if your business serves customers across different states or countries.
1. Information We Collect
We may collect information that you provide directly, information collected automatically when you use our website, and information processed through trusted third-party platforms used to operate our business.
- Contact information: name, email address, phone number, Instagram handle, company name, or other details submitted through our forms.
- Order information: products purchased, shipping address, billing details, order history, and checkout-related information.
- Appointment and education inquiries: service interests, course interests, availability, professional background, salon information, and details shared through booking or application forms.
- Wholesale information: business name, tax/resale details, business address, website, Instagram, estimated order volume, and approval-related information.
- Technical information: browser type, device type, IP address, pages viewed, referral source, and interactions with the website.
2. How We Use Information
We use the information we collect to operate the website, provide services, process orders, respond to inquiries, improve our customer experience, and communicate with you.
3. Shopify, Checkout & Payments
Our website may use Shopify to power ecommerce functionality, product pages, cart, checkout, order management, payment processing, and customer account features. When you make a purchase, payment and checkout information may be processed by Shopify and its connected payment providers.
We do not store full credit card numbers on our website. Payment details are handled through secure checkout and payment processing providers. Your order information may be used to fulfill purchases, manage customer support, comply with applicable business obligations, and improve ecommerce operations.
4. Cookies, Analytics & Tracking
We may use cookies, pixels, local storage, analytics tools, and similar technologies to help the website function, remember preferences, measure traffic, understand user behavior, and improve marketing performance.
- Essential cookies: support website functionality, cart behavior, checkout, security, and user preferences.
- Analytics cookies: help us understand which pages are visited, how users navigate the site, and how the website performs.
- Marketing cookies and pixels: may help measure advertising campaigns, retarget visitors, and show more relevant content or offers.
- Cookie preference storage: if a cookie popup is active, your preference may be saved locally in your browser so the popup does not appear every time you visit.
You can control cookies through your browser settings. Disabling cookies may affect certain website features, including cart, checkout, forms, or saved preferences.
5. Email, SMS & Marketing Communications
If you subscribe to our newsletter, submit a form, request information, or opt in to receive updates, we may contact you about curl care tips, salon updates, product launches, education opportunities, wholesale information, offers, or brand announcements.
You may unsubscribe from marketing emails by using the unsubscribe link included in those messages or by contacting us directly. Transactional or service-related messages may still be sent when necessary, such as order updates, appointment coordination, or responses to inquiries.
6. How We Share Information
We do not sell your personal information as a standalone business practice. We may share information with trusted service providers and platforms that help us operate the website and business.
- Ecommerce and checkout providers for order processing, payment, fulfillment, and customer support.
- Email and form providers for newsletter delivery, form submissions, and customer communication.
- Analytics and advertising platforms for website performance insights and campaign measurement.
- Shipping and fulfillment providers for delivering product orders.
- Legal, safety, or compliance purposes when required to protect rights, prevent fraud, comply with obligations, or respond to lawful requests.
7. Your Choices & Rights
Depending on where you live, you may have rights related to your personal information, such as requesting access, correction, deletion, portability, or limiting certain processing. You may also opt out of marketing communications at any time.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
8. Data Security & Retention
We use reasonable administrative, technical, and organizational measures to help protect information submitted through our website and business systems. However, no website, platform, or method of electronic transmission is completely secure.
We keep information for as long as needed to provide services, fulfill orders, respond to inquiries, maintain business records, support legitimate business purposes, or comply with applicable obligations.
9. Children’s Privacy
Our website, products, salon services, and education programs are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and remove it when appropriate.
10. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact Thalita Leite using the details below.
Privacy questions?
We are here to help with questions about website privacy, product orders, salon inquiries, education inquiries, or wholesale communication.